Repairing singer futura embroidery machine repair manual how to#
Please see below for a good example of how to pack your machine for transit if you no longer have the original box and packing. If we arrange either a collection or return, we are unable to insure the machine during transportation unless it has been packed sufficiently in its original box and original packaging. It is your responsibility to ensure the machine is packed enough to provide adequate protection while in transit. In its original box with original packaging. It is very important that the sewing machine is packed securely for transport by the carrier to prevent any damage in transit. If you don't notify us 2 working days before collection we can still cancel the collection request but it will be to late to cancel this with the courier company and it will be charged a minimum charge of £11. If you have booked a collection and wish to cancel you must inform us 2 working days before the intended collection date, this it to allow us enough time to cancel the request with the courier company being used so that no charge is paid. If we arrange collection and you are unavailable for the collection or you do not allow the courier to collect as agreed, you will be charged to rebook the collection. If you have not allowed a minimum 48 hours for us to book your collection we will inform you as soon as possible for another convenient date for collection. If you decide to not go ahead with a repair, we will return the machine to the address first provided. Our usual repair turn around is between 5 and 7 days after receiving the machine into our workshop, dependent on parts availability. These are required to allow us to fully test before return. In the case of an embroidery machine where the problem is with the embroidery side of the machine, we would also need the embroidery unit and hoop. Please also send the foot control and power lead, a bobbin case and spool with the machine. We would ask that you pop a note in with the machine to explain what the fault and also a sewn sample of fabric showing the stitching problem. NOTE:In shopping cart please select the zero price shipping option. Also at this time we can arrange a return day. If you give us the go-ahead, we will repair your machine and call you again to take payment for the repair. Once we receive your sewing machine into our workshop and have inspected it, we will call you with an estimate for the repair, including any parts if needed. Please pack machine securely and give us 30 hours notice of collection day (Saturday and Sunday not included). We have also built up a large stock of second hand parts to keep the older machines going for many years yet. We repair all makes, any age and any condition. The cost of repair/service is from £49.90 (including VAT) for basic sewing machines to £95.00 (including VAT) for advanced embroidery models. Our knowledge helps us identify specific sewing machine problems quickly, which enables us to action our team of sewing machine engineers to carry out the sewing machine repair or service at a very keen price.Īll our work is fully guaranteed and our engineers have been trained by SINGER Because we are specialists in our field, we have gained a vast knowledge of the faults sewing machines develop.
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